Rob’s IT Firm
M
any organisations will know Teams as an internal communication and collaboration tool. However, it can easily be configured to make and receive external calls as well. And as both a Microsoft Gold partner and experts in unified communications solutions, Akita was well placed to deliver the solution. As Canenco was starting largely from scratch, all IT hardware was required.
PROBLEM STATEMENT
The existing QA Outsourcing Model with another vendor was not reaping optimum results.
Needed a team to immediately step in and take ownership.
Processes needed to be set up properly.
Need to be self-reliant on the QA Front in the long run instead of depending on external vendors.
Needed to hire the right people internally for key positions.
OUTCOMES DELIVERED
Created a baseline on the QA process to be followed, team composition, and skill set to be acquired.
Detailed QA maturity roadmap for adoption.
TCoE standards were created and demonstrated for N release along with clients.
The client could save huge costs on the hardware, software, and resources due to no wastage of testing time and repetition.
APPROACH
Detailing a clear Plan on the Skill Sets Needed across the Different Testing Teams and Types of Testing.
Hand-holding the Client in Setting Up a TCoE Internally.
Support has been provided to enhance the QA Maturity Levels of the Team.